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Summary of Qualifications
- Sixteen years creating, maintaining, and improving technical
documentation including:- Six years leading successful writing projects; and
- Three years implementing content-management system (CMS) requirements with ArborText, FrameMaker, and Author-it.
- Write clear, concise, and user-friendly materials for diverse
audiences, designing diagrams, screenshots, and photos to add
clarity. - Manage multiple writing projects, including technical writing
guidelines, internal web, Confluence, and SharePoint pages,
coordinating across all levels of an organization. - Ensure documentation meets organizational standards, supports
knowledge sharing, and enhances adoption of technology
solutions. - B.A. in English and postgraduate technical writing courses.
Tools Mastery
Expert user of:
- Adobe FrameMaker, structured and unstructured
- Microsoft Word and Excel
- Adobe Acrobat Pro
Proficient user of:
- Microsoft PowerPoint, Visio, and SharePoint
- Jira, Confluence, and Glyphy
- SDLC, Agile PLM, and Windchill PLM
Working knowledge of:
- Author-it and ArborText
- Databases, APIs, CMS, and DITA
- UNIX, vi, SQL, HTML, and XML
- Adobe InDesign, Photoshop, and Illustrator
Enjoy and Maintain--My Way of Living Mindfully 